GOBEX

Built for your team.

Every role connected around one goal: better support for the individual.

Gobex connects the people who run home and community-based services — direct care staff, supervisors, QA, clinical teams, billing, workforce teams, and leadership — around the person receiving support.

The Team Around the Person

Designed around every role in your organization.

At the center of every role is the individual receiving services.

Agency Owners & Executive Leadership

Leadership across home and community-based services providers — owners, administrators, program directors, and executive directors. Every operational and compliance decision protects the individual receiving services.

Cross-service-line operational dashboard
Compliance and QA visibility at the top of the org
Financial and billing performance in one view
Confidence that care standards are being met

Direct Care Staff

Caregivers in PSA, aides in HHA, and DSPs in IDD Waiver Home all need simple, guided workflows that match the service they are providing — and keep the person being supported at the center of the visit or shift.

Individual plans visible at clock-in
Step-by-step visit or shift documentation
EVV clock-in from mobile where required
Structured input for tasks, ADLs, and notes

Supervisors & Home Managers

Stay ahead of issues before they affect the individual. PSA supervisors, IDD home managers, and HHA supervisors — with real-time awareness of what is happening in the field.

Live visit and shift monitoring
Documentation review and approval
Alerts for missed clock-ins, incidents, and gaps
Staff accountability and coverage tracking

QA & Compliance Teams

Built-in QA workflows that keep the standard of care high for every individual served. Designed to support audit readiness across 460 IAC, HCBS Settings Rule, HIPAA, and CARF where applicable.

Real-time documentation quality tracking
Incident tracking through to resolution
Audit-ready records without last-minute cleanup
Exportable QA and compliance reports

Nurses (RN / LPN)

Clinical oversight integrated into daily workflows across HCBS service lines. The individual’s health status, medications, and care needs visible to the whole team — not siloed.

Medication administration tracking (eMAR)
Health monitoring and clinical documentation
Coordination with direct care staff and providers
Real-time visibility into individual health status

Behavioral Consultants & Clinical Support

Behavior support plans and clinical interventions embedded directly into staff workflows — so the person being supported gets consistent, informed care across shifts and staff.

Behavior support plan (BSP) visibility
Incident tracking with clinical context
Data collection for behavior and outcomes
Staff guidance aligned with interventions

Billing & Financial Teams

Accurate billing starts with accurate service delivery. EVV-based time records, actual vs. scheduled comparisons, clean documentation, and billing-ready data help reduce cleanup before claims or payroll workflows.

EVV-based visit and time validation
Actual vs. scheduled comparison
Indiana Medicaid claim readiness
Clean data flow into billing and admin workflows

HR & Workforce Teams

Every individual deserves staff who are ready. HR and workforce teams need to know who is cleared, trained, credentialed, and prepared before staff are scheduled into the field.

Onboarding and credential tracking
Academy training and certification
Expiration alerts before service lapses
Role-based access aligned with responsibility

Core Philosophy

The individual is at the center of every workflow.

Every feature in Gobex is built around one idea: the person receiving services deserves staff who are informed, consistent, and guided by a real plan.

That means documentation, scheduling, EVV, compliance, and oversight all connect back to the individual — not as a record, but as the reason the work exists.

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Documentation Accuracy

Every note structured, complete, and aligned with the individual’s plan.

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Visit & Shift Continuity

Staff arrive knowing exactly what happened and what is needed — whether it is a PSA visit or a residential shift.

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Plan Alignment

Person-centered plans, service plans, care plans, and support expectations embedded into daily workflows — not stored separately.

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Compliance Visibility

460 IAC, HCBS Settings Rule, HIPAA, and CARF where applicable — designed to support audit readiness across every part of the system.

See how Gobex transforms your operation.

Schedule a demo and see how your workflows, compliance, and visibility come together in one system.

Request a Demo